Shipping Policy

​Our products are shipped within 2-3 days using the US Post Office

 

Book and DVD Shipping Rates:


US Media Mail (10 days) – FREE*
US Priority Mail (3-5 days) - $6.50
International Global Priority (7-10 days) - $35.00

(International orders may be subject to customs charges)

* Free Shipping Policy:
Free shipping applies only to U.S. delivery addresses in the 50 states including Alaska and Hawaii and APO/FPO addresses when using a United States ZIP code. Delivery is via Media Mail. Allow up to 10 business days for delivery.

 Return and Refund Policy:

Our refund policy is 15 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. All product returns are subject to a 20% restocking fee.

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges:

We will replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at bbands@bollingerbands.com and send your item to: 1200 Aviation Blvd., Suite 201 Redondo Beach CA United States 90278.

Returns:

To return your product, you should mail your product to: 1200 Aviation Blvd., Suite 201, Redondo Beach, CA 90278. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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© Bollinger Capital Management, Inc. 2019  |   Bollinger Bands® are the Registered Trademark of John Bollinger